If your card becomes lost or stolen, please contact the credit union immediately at the following:

716-694-7344


How to Protect Your Cards and Account Information

For Credit and ATM or Debit Cards

  • Don’t disclose your account number over the phone unless you initiate the call.
  • Guard your account information. Never leave it out in the open or write it on an envelope.
  • Keep a record of your account numbers, expiration dates, and the telephone numbers of each card issuer so you can report a loss quickly.
  • Draw a line through blank spaces on charge or debit slips above the total so the amount can’t be changed.
  • Don't sign a blank charge or debit slip.
  • Tear up copies and save your receipts to check against your monthly statements.
  • Cut up old cards — cutting through the account number — before you throw them away.
  • Open your monthly statements promptly and compare them to your receipts. Report mistakes or discrepancies as soon as possible.
  • Carry only the cards you'll need.

For ATM or Debit Cards

  • Don't carry your PIN in your wallet, purse, or pocket — or write it on your ATM or debit card. Commit it to memory.
  • Never write your PIN on the outside of a deposit slip, an envelope, or other papers that could be lost or looked at.
  • Carefully check your ATM or debit card transactions; the funds for this item will be quickly transferred out of your checking or other deposit account.
  • Periodically check your account activity, especially if you bank online. Compare the current balance and transactions on your statement to those you've recorded. Report any discrepancies to your card issuer immediately.


For More information visit the Federal Trade Commission website by clicking HERE.

Source: Federal Trade Commission